The company
Founded in 2014, Selina became one of the world's largest lifestyle hospitality brands, built for the millennial, Gen Z and digital-nomad traveller. Each location combined beautifully designed accommodation with coworking, F&B, wellness, travel & tours and nightlife, designed with local artists and creators, and operating across more than 20 countries on six continents. Selina listed on the Nasdaq in 2022.
My remit
Global Chief Operating Officer, and after three years expanded into Chief Product Officer. As CPO I owned both the physical product and the digital product of the company, with design approval across every product and hotel, accountable for operations, design & development, pre-opening and customer experience across the entire estate.
What I built
- Operations at scale, a £185m P&L across 60 hotels, ~90 F&B outlets and 7 nightclubs, leading a global team of 3,100.
- Owned design & development of the buildings and assets, holding design approval on every hotel from concept through pre-opening to live operation across 11 countries.
- The "Build a Selina" process and global product & design standards. Created the end-to-end method for taking a site from nothing to live, and led the physical product managers (rooms, F&B, wellness, travel & tours, coworking) alongside the digital product and engineering teams.
- The product books: the operating "bible". Codified every Selina into a defined system across five core products (accommodation, F&B, wellness, coworking and travel & tours), each with its own sub-products, standards and operating model.
- Selina Passport, the global membership programme. Developed the membership product, a monthly subscription ("a Passport for Nomads") that created baseline recurring revenue and lifted shoulder- and off-season occupancy.
- Luna, the loyalty programme. Launched the group loyalty programme to drive repeat stays, direct bookings and customer lifetime value.
- Technology platforms. Led a 66-person Tel Aviv technology team building Selina's proprietary digital ecosystem, booking, app, coworking and the operating stack.
















